Frequently Asked Questions

1. Death (All Causes)
2. Accidental Death (double indemnity)
3. Total Permanent Disability (All Causes)
4. Accidental Total Permanent Disability (double indemnity)

EPF-Member Investment Scheme

1. Investors of EPF-Member Investment Scheme ("EPF-MIS") in selected EPF-approved funds.
2. Meet the Minimum Requirement (please refer to "Minimum Requirement and Coverage Ratio") of units per Principal holder/ investor per fund.
3. Entry age between 18 to 55 years old (next birthday).
4. The Takaful Coverage covers the age between 18 to 65 years old (next birthday).
5. If the investments are maintained after "release control" by EPF, the Takaful Coverage will continue to apply until age 65 years old (next birthday).

Cash Investment Scheme

1. Investors of Cash Investment Scheme in selected unit trust funds.
2. Entry age between 18 to 55 years old (next birthday).
3. Meet the Minimum Requirement (please refer to "Minimum Requirement and Coverage Ratio") of units per Principal holder/ investor per fund.
4. Coverage age between 18 to 65 years old (next birthday).

(collectively referred to as "Person Covered")

Once the investor’s investment in the EPF-Member Investment Scheme or Cash Investment Scheme has been invested by HLAM, the Takaful Coverage will take effect from the 1st day of the following month.

For example: B invests RM10,000 in HLAM’s Equity Fund on 10 May 2024. The Takaful Coverage for B will take effect on 1 June 2024.

Note: ^Maximum Coverage refers to combined coverage for EPF-Member Investment Scheme and Cash Investment Scheme per fund.

1. The Person Covered who is entitled to the Takaful Coverage shall designate nominee(s) in such form as prescribed by Takaful Operator to HLAM ("Nomination Form").
2. The Person Covered is allowed to change the nominee(s) by submitting a fresh Nomination Form to HLAM.
3. The change of the nomination(s) contained in the fresh Nomination Form shall take effect upon receipt of the completed Nomination Form by HLAM.

The Takaful Coverage will cease when:

1. Person Covered ceases investment via InvestPro plan;
2. Investment falls below the Minimum Requirement (please refer to "Minimum Requirement and Coverage Ratio");
3. Upon any claims for death or Total Permanent Disability of the Person Covered;
4. Person Covered attains the age of 65 years old (age next birthday); and/ or
5. Person Covered enters into the military, naval, air forces of any country at war, declared or undeclared.

1. Pre-existing condition shall mean disabilities that the Person Covered has reasonable knowledge of before the commencement date of the Takaful Coverage. A Person Covered may be considered to have reasonable knowledge of a pre-existing condition where the condition is one: -
   1. which existed or have developed prior to the commencement date of the Takaful Coverage;
   2. where there exists manifestation of illnesses prior to commencement date of the Takaful Coverage; or
   3. which based on normal medically accepted pathological development of the illness, such illness would have existed prior to the commencement date of the Takaful Coverage.
2. Notwithstanding anything to the contrary in the Master Certificate, no benefit shall be payable if the death or Total Permanent Disability is due to pre-existing condition unless at the time of death or Total Permanent Disability, the Person Covered has been covered from more than twelve (12) months from the commencement date of the Takaful Coverage and the Person Covered has duly disclosed such injury or illness and has been fully underwritten and accepted in writing by the Takaful Operator prior to the inception of the Takaful Coverage.

1. Death (All Causes)

   Should the Person Covered, commits suicide within a year from the commencement date of the Takaful Coverage regardless of his/her mental disposition during the commission of suicide, dies as a result of Acquired Immune Deficiency Syndrome (AIDS) or other sexually transmitted disease, no Death benefit shall be payable.

2. Accidental Death

   No Takaful benefit shall be payable if the Accidental Death results directly or indirectly from :

   1. Intentional self-inflicted injury or any attempt threat while sane or insane;
   2. The influence of alcohol, narcotics or misuse of drug prescribe by a legally qualified medical practitioner;
   3. Engaging in flying for the purpose of any trade or technical operation or hobby or in any other aerial activities except as a pilot, aircrew or as a fare paying passenger on a regularly scheduled flight of a commercial aircraft or charter service;
   4. As a result of the Person Covered committing, attempting or provoking an assault or felony, or from any violation or attempted violation of law by the Person Covered or resistance to arrest;
   5. Disease(s) resulting from HIV infection, AIDS or any AIDS related complex unless the condition or disease infection arose as a result of blood transfusion or occupationally acquired;
   6. Military or naval service in time of declared or undeclared war, while under order for warlike operations or restoration of public order;
   7. Injury caused by nuclear fission, nuclear fusion, nuclear weapon materials or radioactive contamination;
   8. Riot and civil commotion, striker or terrorist activities; or
   9. Involvement in any dangerous sports or hobbies such as racing (other than on foot), glider flying, sailing, or other hobbies which are comparably dangerous and risky.
3. Total Permanent Disability (All Causes)

   No Takaful benefit shall be payable if Total Permanent Disability results directly or indirectly from:

   1. intentional self-inflicted injury or any attempt threat while sane or insane;
   2. the influence of alcohol, narcotics or misuse of drug prescribed by a legally qualified medical practitioner;
   3. engaging in flying for the purpose of any trade or technical operation or hobby or in any other aerial activities except as a pilot, aircrew or as a fare paying passenger on a regularly scheduled flight of a commercial aircraft or charter service;
   4. any breach of the law by the Person Covered; as a result of the Person Covered committing, attempting or provoking an assault or felony, or from any violation or attempted violation of law by the Person Covered or resistance to arrest;
   5. disease(s) resulting from HIV infection, AIDS or any AIDS related complex unless the condition or disease or infection arose as a result of blood transfusion or occupationally acquired; or
   6. military or naval service in time of declared or undeclared war, while under order for warlike operations or restoration of public order;
   7. riot and civil commotion, strikes or terrorist activities; and radiation or radioactive contamination from any source; or
   8. involvement in any dangerous sports or hobbies such as racing (other than on foot), glider flying, sailing, or other hobbies which are comparably dangerous and risky.
4. Accidental Total Permanent Disability

   No Takaful benefit shall be payable if Total Permanent Disability results directly or indirectly from:

   1. intentional self-inflicted injury or any attempt threat while sane or insane;
   2. the influence of alcohol, narcotics or misuse of drug prescribed by a legally qualified medical practitioner;
   3. engaging in flying for the purpose of any trade or technical operation or hobby or in any other aerial activities except as a pilot, aircrew or as a fare paying passenger on a regularly scheduled flight of a commercial aircraft or charter service;
   4. as a result of the Person Covered committing, attempting or provoking an assault or felony, or from any violation or attempted violation of law by the Person Covered or resistance to arrest;
   5. disease(s) resulting from HIV infection, AIDS or any AIDS related complex unless the condition or disease or infection arose as a result of blood transfusion or occupationally acquired;
   6. military or naval service in time of declared or undeclared war, while under order for warlike operations or restoration of public order;
   7. riot and civil commotion, strikes or terrorist activities; and radiation or radioactive contamination from any source; or
   8. involvement in any dangerous sports or hobbies such as racing (other than on foot), glider flying, sailing, or other hobbies which are comparably dangerous and risky.

Note: For Non-Malaysian, any incident that occurs outside of Malaysia will be excluded.

The Person Covered/executor/administrator must notify the Takaful Operator in writing within thirty (30) days from the incident date and to file a claim within 24 months from the end of the Master Certificate* year. Otherwise, the claim shall not be payable.

Example: The end of the Master Certificate year is 31 December 2023. For any incident that occurs in 2023, the claim must be filed to the Takaful Operator latest by 31 December 2025 (24 months from the end of the Master Certificate on 31 December 2023).

Note:

*1. The Master Certificate is a yearly renewal policy for Takaful Coverage where HLAM is the Master Certificate Holder for the period from 1st January to 31st December.

2. For more information of the Master Certificate or on filing of a claim to the Takaful Operator, please contact HLAM’s Customer Service by telephone for assistance.

HLAM is the Master Certificate Policyholder of the Takaful Coverage. The Takaful Coverage may be modified, replaced or discontinued by the Takaful Operator and/or HLAM without having to assign any reasons whatsoever.

1. HLAM, carries no liability whatsoever for the Takaful Coverage. Any claims by the Person Covered/executor will be made proceeds will be paid directly by the Takaful Operator.
2. The content contained herein is intended for illustration, information purposes and is non-exhaustive.